Terms of service.

Acceptance of terms.

By accessing or using ClearConsent (“the Service”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

What the Service does.

The Service scans publicly accessible websites to detect trackers, cookies, forms, and other data collection practices. It evaluates these findings against U.S. state privacy laws and international regulations (GDPR, PIPEDA) and provides an automated compliance score, recommendations, and generated artifacts (privacy policies and a cookie consent banner).

What you are responsible for.

You remain solely responsible for the four things below. The Service supports you; it does not replace you.

Subscriptions and payments.

Paid subscriptions are billed via Shopify Billing through your Shopify admin. You may cancel at any time from Settings → Apps and sales channels in your Shopify admin, or from the Account tab inside the app. When you cancel, Pro access continues through the end of your current billing period — you keep the time you already paid for and no refund is issued. Any refunds outside of that default end-of-period flow are processed through Shopify's standard billing process and are subject to Shopify's refund policy. We reserve the right to change pricing with thirty (30) days' notice via email to the account address on file.

Limitation of liability.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE FULLEST EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, WHETHER INCURRED DIRECTLY OR INDIRECTLY, ARISING FROM YOUR USE OF THE SERVICE.

Our total aggregate liability for any and all claims arising from your use of the Service shall not exceed the greater of (a) the amount you paid us in the twelve (12) months preceding the claim or (b) one hundred U.S. dollars (USD $100).

What we do not warrant.

We do not promise the four things below. Treat the Service as a useful diagnostic, not a guarantee.

What you indemnify.

You agree to indemnify, defend, and hold harmless ClearConsent and its operators from any claims, damages, expenses, or liabilities — including reasonable attorneys' fees and costs — arising from your use of the Service or your violation of these Terms, except to the extent such claims, damages, expenses, or liabilities are caused by ClearConsent's gross negligence or willful misconduct.

Changes to terms.

We may update these Terms at any time. The “Last updated” date in the hero reflects the most recent revision. Continued use of the Service after changes constitutes acceptance of the updated Terms.

Governing law.

These Terms are governed by the laws of the Province of Newfoundland and Labrador, Canada, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Service shall be resolved exclusively in the courts located in St. John's, Newfoundland and Labrador, Canada, and you consent to the personal jurisdiction of those courts.

Automated content.

Some content provided by the Service — including compliance scores, recommendations, and generated policy templates — is produced by automated algorithms, some of which rely on a third-party AI model (Anthropic's Claude API) to grade how thoroughly a scanned privacy policy covers the required topics. Such content may contain errors or omissions and should be reviewed by a qualified professional before use.

What you may not do.

To keep the Service safe and available for everyone, you agree not to do four things.

How this ends.

By you. You may terminate your use of the Service at any time by uninstalling the Shopify app from your store admin or by contacting [email protected]. Cancellation through Shopify is the cleanest path; access continues until the end of the current billing period and no proration or refund is issued for unused time.

By us. We may suspend or terminate your access — with or without prior notice — if you breach these Terms, fail to pay amounts owed, or use the Service in a way that creates risk or legal exposure for ClearConsent or other users.

What happens to your data. For Shopify merchants, uninstalling fires Shopify's mandatory privacy webhook flow: app configuration may be retained briefly for accidental-reinstall recovery, then required data — scan history, consent records, banner config, generated policy, business practice answers — is deleted or redacted in accordance with Shopify's shop/redact webhook (typically within approximately 48 hours of uninstall) and our data retention policy. Database backups containing your data are retained for up to 7 days, then permanently overwritten in the normal rotation. The generated privacy policy page on your Shopify store is preserved at its URL so visitors don't hit a 404 — at uninstall the page body is replaced with a placeholder notice. You can edit or delete the page manually from Shopify admin.

What survives termination. The Liability, Indemnification, Governing Law, and General Provisions sections remain in effect after termination, along with any other terms that by their nature should survive.

The fine print.

Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Entire agreement. These Terms, together with the Privacy Policy and the Data Processing Addendum, constitute the entire agreement between you and ClearConsent regarding the Service and supersede any prior agreements or representations.

Assignment. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets, on written notice. You may not assign these Terms without our prior written consent.

No waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision. Waivers must be in writing to be effective.

Force majeure. Neither party is liable for any failure or delay in performance caused by events outside its reasonable control — including but not limited to acts of God, war, terrorism, civil unrest, government action, internet or telecommunications failures, or pandemic.

Independent contractors. Nothing in these Terms creates an agency, partnership, joint venture, or employment relationship between you and ClearConsent.